Showing posts with label apple. Show all posts

Thursday 6 November 2014

Palo Alto Networks discovers new malware targeted at Apple devices

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Palo Alto Networks Inc (PANW.N) has discovered a new family of malware that can infect Apple Inc's (AAPL.O) desktop and mobile operating systems, underscoring the increasing sophistication of attacks on iPhones and Mac computers.

The "WireLurker" malware can install third-party applications on regular, non-jailbroken iOS devices and hop from infected Macs onto iPhones through USB connector-cables, said Ryan Olson, intelligence director for the company's Unit 42 division.

Palo Alto Networks said on Wednesday it had seen indications that the attackers were Chinese. The malware originated from a Chinese third-party apps store and appeared to have mostly affected users within the country.

The malware spread through infected apps uploaded to the apps store, that were in turn downloaded onto Mac computers. According to the company, more than 400 such infected apps had been downloaded over 350,000 times so far.

It's unclear what the objective of the attacks was. There is no evidence that the attackers had made off with anything more sensitive than messaging IDs and contacts from users' address books, Olson added.

But "they could just as easily take your Apple ID or do something else that's bad news," he said in an interview.

Apple, which Olson said was notified a couple weeks ago, did not respond to requests for comment on Wednesday.

Once WireLurker gets on an iPhone, it can go on to infect existing apps on the device, somewhat akin to how a traditional virus infects computer software programs. Olson said it was the first time he had seen it in action. "It's the first time we've seen anyone doing it in the wild," he added.

Sunday 2 November 2014

Apple CEO Tim Cook: ‘I’m Proud to Be Gay’

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Apple Chief Executive Tim Cook publicly came out as gay in an article he wrote in Bloomberg Businessweek, saying he wanted to support others who find it difficult to reveal their sexual orientation.
“So let me be clear: I’m proud to be gay, and I consider being gay among the greatest gifts God has given me,” Cook said in the article
“I don’t consider myself an activist, but I realize how much I’ve benefited from the sacrifice of others,” he said.
Cook is at least the third CEO of a publicly listed U.S. company to come out of the closet.
C1 Financial’s Trevor Burgess and IGI Laboratories’ Jason Grenfell-Gardner have previously acknowledged that they are gay
Cook’s disclosure was greeted by a flood of congratulatory comments on Twitter.
“I have so much respect for this man,” a person identifying himself as Andrew Clarke tweeted.
Apple Chairman Art Levinson called Cook “courageous.”
His “decision to speak out will help advance the cause of equality and inclusion far beyond the business world,” Levinson was quoted by CNBC as saying.
“On behalf of the board and our entire company, we are incredibly proud to have Tim leading Apple.”
Apple has a long history of supporting the lesbian, gay, bisexual and transgender (LGBT) community.
The company recently criticized an Arizona bill that would permit businesses to refuse service on religious grounds, a measure that critics said could allow discrimination against gay people. 
“… I will personally continue to advocate for equality for all people until my toes point up,” Cook said.
“Plenty of colleagues at Apple know I’m gay, and it doesn’t seem to make a difference in the way they treat me,” he added.
(Yahoo)

Friday 24 October 2014

Sprint’s ‘iPhone for Life’ Plan to Offer Annual Upgrades

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Sprint is not standing still, continuing to tinker with its plans as it seeks to win over new customers.
The latest: an adjustment to its widely touted “iPhone for Life” plan, now offering customers the ability to sign up for a version of the plan that lets them swap in a new iPhone every year. The original plan called for customers to pay as little as $20 a month to lease a new iPhone 6, which could be turned in for a new model after two years.

The new plan now allows for annual upgrades and starts at $30 a month. It will also make the iPhone 5s available for lease. Both options take effect Nov. 14. In addition to the cost of the iPhone itself, customers need to sign up for a $50 plan for unlimited talk, text, and data.

It’s just the latest offer from the suddenly active Sprint, which under new CEO Marcelo Claure has been relentless in rolling out new plans and promotions. The original iPhone for Life plan was intended to let Sprint stand out in a period where it typically suffered higher subscriber losses as customers looking for an iPhone switched to a rival carrier. With the annual upgrade option, Sprint is upping the ante.

Sprint has been particularly aggressive because it continues to bleed subscribers. Its network is widely perceived to lag far behind its competitors in both speed and coverage, due largely to the slow process of upgrading its infrastructure. Sprint touts its Sprint Spark, which combines multiple bands of spectrum for a faster connection, as its answer to the competition, but it is available only in limited markets.

The new option comes just two days after Sprint introduced a low-end family data plan that offers 1 gigabyte of data for $20. Last week, it vowed to double the data on high-end family plans offered by AT&T — a response to AT&T doubling the amount of data it was willing to offer.

While a customer choosing a base 16 GB iPhone 6 model will pay $30 a month under the new program, the fee rises to $40 a month for a 128 GB iPhone 6. A top-of-the-line 128 GB iPhone 6 Plus costs $45 a month.

Sprint claims its plan saves customers $444.96 over a comparable T-Mobile plan, $570 over AT&T, and $667.44 over Verizon. Unlike the rival plans, Sprint customers under iPhone for Life don’t own their iPhones. At the end of the lease period, customers can continue to pay the lease on a month-to-month basis, purchase the smartphone, or turn it back in.

In addition, the iPhone 5s 32 GB will be available for $21 per month and the iPhone 5s 64 GB for $24 per month.

Sunday 12 October 2014

Here's How Visa Plans to Keep Your Credit Cards Safe in Apple Pay

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Apple is gearing up to launch its first mobile payments system, Apple Pay, which will allow you to make purchases with the iPhone 6 or iPhone 6 Plus by simply tapping your phone. 

With the recent JP Morgan breach and Target hack that resulted in millions of stolen credit card numbers last year, you may be reluctant to use your phone as a payment method. Visa, however, assures that your information will remain safe thanks to the new Token Service it launched last month. 

So what does this mean for Apple Pay users? Basically, if you’re using a Visa credit card, your payment credentials won’t be used when you execute transactions. In fact, Visa says they won’t even be stored on your phone at all. 

Instead, the technology generates a specific digital account number that’s associated with your card. That means Apple Pay would never actually passes your 16-digit credit card number through to a merchant when you’re making a purchase with a Visa card. Rather, the digital account number is passed through to the merchant and then to Visa to charge your credit card.

This could prevent a hacker from intercepting your credit card number, since your credit card information isn’t actually being transferred. 

If an intruder happens to retrieve your token, he or she won’t be able to perform any purchases with your card, according to Visa. To complete a purchase, Apple Pay requires a few different authenticators, such as your Touch ID fingerprint and Apple ID among other things.

If your phone is lost or stolen, Apple will completely wipe the token. You wouldn’t even need to replace your credit card, Visa said. 

Visa’s Token Service isn’t just for Apple Pay — the company is making it available to all of its issuing financial institutions around the world starting with those in the US. But it’s worth noting that the service will work with Apple Pay when it launches. 

Apple says its payment platform will be launching in October, but has yet to specify a hard release date. Visa tells us it expects “merchants and banks” to make some announcements in the next few weeks, but didn’t specify what the announcements would entail and whether or not they would be related to Apple Pay. 

Saturday 4 October 2014

Is the Apple Watch the Next Huge, Medium, or Mini Hit?

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The Apple Watch isn’t going on sale until next year, but already everyone from Wall Street analysts to luxury fashion executives is trying to handicap future sales of the groundbreaking device.

Among the finance set, estimates range from a few million to almost 40 million in the first year of sales. “The detail that went into the design, including the watch bands, is impressive and not fully appreciated yet,” UBS analyst Steven Milunovich wrote in his assessment of the watch. He sees 24 million sold in the first year and 40 million in the next year.

One of the most optimistic analysts, Brian White of Cantor Fitzgerald, expects Apple will sell 37 million watches in the first year, outpacing the 20 million iPads sold in the tablet’s first 12 months. “We believe Apple Watch will prove to be a home run with the fastest, new product, first-year unit sales volume in the company’s history,” Fitzgerald said last month on CNBC.

Apple Will Announce Its New iPads at an Event on Oct. 16

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Apple’s product announcements ain’t over until someone other than Bono sings.

The company plans to hold a “special event” Thursday, Oct. 16, in California, according to a report by Re/code’s John Paczkowski, who correctly predicted the timing of Apple’s Sept. 9 event, and who is thought to have terrific sources within Apple.

(Update: After Paczkowski’s piece was published, the Wall Street Journal came out with its own report that confirmed the event’s date.)

The announcement is rumored to concentrate on a new line of improved iPads. Blogs have been whispering that, like the latest iPhone, the new iPad could ship with a bigger screen and also come equipped with fingerprint scanning Touch ID sensors. There may also be a gold option for the new iPad.

Additionally, Apple may announce a new line of Retina iMacs, per a report from 9to5Mac last week.

This should also be the moment executives can finally announce the availability of the long-awaited OS X Yosemite, the new operating system for Mac computers, which was first announced at its Worldwide Developers Conference in June.

Friday 3 October 2014

Apple to hold iPad event on Oct. 16

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 Apple Inc plans to hold a "special event" on Oct. 16, where it is expected to launch its new iPads, technology website Re/Code said, citing sources.
Apple executives were not immediately available for comment.
The iPhone maker is expected to unveil the new iPads and the latest updates to its iMac line, the website said, citing an article published by technology website 9to5Mac earlier this week. 

Thursday 25 September 2014

Apple plays defense on iPhone 6 bending, software concerns

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(Reuters) - Apple Inc (AAPL.O) broke its silence on complaints about bending iPhones, hours after withdrawing a glitch-ridden software update as the company struggles to restore momentum to the rollout of its latest phones.

"With normal use, a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus," Apple spokeswoman Trudy Muller said in an email.

Apple shares closed down nearly 4 percent at $97.87 on Thursday, wiping out nearly $23 billion in market value.

The new phones face criticism over their bendability, dubbed "bendgate". Social media and online forums have been abuzz with comments about how the new phones can bend when placed in back pockets or while wearing skinny jeans.

Apple said its iPhones feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry.

The only way an iPhone may have bent is if someone put it in their back pocket and sat on the phone for a very long time, said Laban Roomes, chief executive of Goldgenie, which customizes and gold plates iPhones.

Apple was also forced to withdraw a faulty update to its latest operating system after some users of its new phones complained of call service disruptions.

"We apologize for the great inconvenience experienced by users," Muller said.

Apple said on its website it was working on an iOS update to fix the issue, and will release it in the next few days. (bit.ly/1qxHWGR)

"I do believe this speaks to execution issues at Apple," said JMP Securities analyst Alex Gauna. "At the end of the day I believe this too shall pass, but we are noting with concern that the miscues pile up."

Apple said on Monday it had shipped 10 million units of iPhone 6 and 6 Plus.

Users of the iPhone 6 and 6 Plus also complained about the inability to use the fingerprint-reading Touch ID after updating to iOS 8.0.1.

Some users had complained of "sluggish Wi-Fi and dwindling battery life" after moving to iOS 8, Time magazine reported earlier this week. (ti.me/1pqlCPt)

On Thursday, Apple issued a step-by-step guide for users to reinstall iOS 8, launched last week, through the latest version of iTunes. The health app will not work for now and will be fixed in the next software update, the company said.

Customers might, however, hope for replacements for their bent iPhones, depending on whether their devices passed an inspection, tech news website The Next Web reported, quoting an Apple support executive. (tnw.co/1rlv7mW)

"It's not game over for Apple, but nor should we give them a pass on this," Gauna said.

Cases of bent iPhones 5 and 5s had been reported in 2013 by Cult of Mac, a website that exclusively covers Apple. (bit.ly/1sjZbOT)

Rival smartphone makers took digs at Apple's problems.

A Samsung Electronics Co Ltd (005930.KS) advertisement showcased a bending phone against its own product, while BlackBerry Ltd (BB.TO) CEO John Chen said: "I would challenge you guys to bend our Passport."

Nestle SA's (NESN.VX) Kit-Kat chocolate wafer brand tweeted "We don't bend, we break".

Apple CEO Cook Goes From Record Sales to IPhone Stumbles

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Apple Inc. Chief Executive Officer Tim Cook called the introduction of the iPhone 6 and 6 Plus over the weekend the “best launch ever.” He may have spoken too soon.
Just three days after announcing that Apple had sold a record 10 million new iPhones over the opening weekend, Cook was faced with multiple snafus related to the bigger-screen handsets. The company pulled a new mobile-software update, dubbed iOS 8.0.1, after the program caused some people to lose cellular service yesterday, and promised a fix soon. Scores of consumers also took to social media to criticize the 6 Plus and how it can bend if sat on or if enough pressure is placed upon it.
The stumbles blemished what had been a carefully choreographed product unveiling that was meant to put Cook’s stamp on Apple. Executives at the Cupertino, California-based company had for months teased the introduction of the new iPhones before finally debuting them on Sept. 9. The devices had spurred a frenzy of demand, with pre-orders topping 4 million, the record weekend sales and a thriving gray market for the smartphones in China and elsewhere.
Now Cook’s rollout of the iPhone 6 and 6 Plus is marred, recalling incidents that the CEO has faced with other product debuts. Last year, Cook apologized for the iPhone’s warranty and repair policies in China after receiving criticism from state-run media over customer service in the market. In 2012, Cook also said he was sorry for Apple’s malfunctioning mapping software, which was faulted for misguided directions and inaccurate landmark locations.
Better Handle
“I just wish that Tim Cook had a better handle on things,” said Jason Nochimson, 34, an iPhone 6 owner who spent 2 1/2 hours on Apple’s customer support line after downloading the software upgrade yesterday and finding it stopped his cellular service. “I was worried that my daughter’s school was going to call me today and I wasn’t going to be able to get them.”
Apple said in an e-mailed statement that it has devised a workaround for iPhone 6 users who lost voice service or other features. Users can reinstall the previous version of iOS to restore past functionality and Apple plans to release a new version of the operating system, iOS 8.0.2, in the next few days.
“We apologize for the great inconvenience experienced by users,” Apple said in the statement.
The new iPhones are crucial to Apple. The devices generate more than half of the company’s annual$171 billion in revenue and precede a swath of other products, including new iPads, an Apple Watch and a mobile-payments system called Apple Pay.
Sales Momentum
Yet while Cook deals with consumer criticism over his handling of the iPhone rollout, the issues may have little impact on Apple’s sales. Demand for the new handsets has the company poised to sell more than 61 million iPhones in the December quarter, surpassing last year’s record 51 million sold, according to Barclays.
Sales are also set to pick up -- not decelerate -- as the new iPhones become available in more countries. On Sept. 19, the first day the handsets went on sale in stores, Apple rolled them out in 10 countries. The company is set to introduce the gadgets in another 22 countries on Sept. 26. In total, the iPhones will be in 115 countries by the end of the year, Apple has said.
“It will do nothing, I don’t suspect it will dampen any demand,” said Tim Bajarin, an analyst at Creative Strategies Inc., about concerns over bending phones and iOS problems.
Apple shares fell 0.9 percent to $100.83 in trading before U.S. exchanges opened, after closing at $101.75 in New York yesterday. The stock is up 27 percent this year.
Second Thoughts
Still, some consumers are thinking twice about buying the devices in the wake of yesterday’s snafus. After having problems with Apple’s new software upgrade to his old iPhone, James Zahrt, a customer since 1989, decided to put off a new smartphone purchase.
“I was going to order one immediately” but now “I’m going to wait,” said Zahrt, 58, of Mt. Prospect, Illinois, who’s had troubles with his iPhone 4s’s alarm clock working properly since downloading Apple’s iOS 8 software last week. “I think the bugs need to be worked out on this thing.”
The popular tide turned against the new iPhone 6 and 6 Plus earlier this week when reports began emerging that the 5.5-inch screen larger model was bending when people sat on it. Rivals including BlackBerry Inc. Chief Executive Officer John Chen took a jab at the iPhone yesterday, saying he “would challenge you guys to bend our Passport” device.
Software Surprise
That was followed by reports from users yesterday that the iOS 8 software upgrade, which had been issued to address previous software bugs and add the health and fitness-monitoring application HealthKit, was causing some customers to experience dropped cell service.
Nochimson, the customer who spent 2 1/2 hours on the phone with Apple customer service yesterday, said his representative was unaware there would be a software update.
“He told me that he was not made aware that Apple was releasing 8.0.1 today,” Nochimson said. “It was a shock to him that that happened. He said typically when they do software updates they know about it days in advance so they’re ready for it.”
Frustrations about iOS 8 had been mounting even before yesterday, with user complaints that their devices’ battery life seemed to have dwindled after downloading the software, along with data showing applications were more likely to crash with the operating system. According to Crittercism Inc., an analytics firm, iOS 8 causes apps to crash about 3.3 percent of the time, or 67 percent more than last year’s version.
While glitches aren’t unusual for software updates, Apple attracts more attention, said Frank Gillett, an analyst at Forrester Research.
“Apple is a bit of lightning rod or a focus because as a company, they inspire a lot of positive and negative passion and also because they are now this company with a global brand and global reach,” he said.


Wednesday 24 September 2014

Apple iPhone rollout marred by ‘bendgate,’ dropped cell service

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(Reuters) - Two new Apple (AAPL.O) products hit speed bumps on Wednesday: iPhone 6 Plus buyers discovered their phones can bend when placed in back pockets, and the company pulled its latest mobile operating system after reports of dropped cellular service.

"Bendgate," as the problem has already been dubbed on social media sites, is a reminder of 2010's "antennagate," when iPhone 4 users reported a design flaw that caused dropped calls.

Apple did not comment on the bending-phone reports. But it did announce that it was investigating reports of an issue with an update of its iOS 8 operating system and in the meantime had pulled the version designated 8.0.1.

The bendable-phone situation might prove particularly troubling for those who wear skinny jeans, according to reports on Facebook and Twitter. The phrase "Your pants are too tight for your phone" has already received hundreds of mentions.

Some say the device, which has a lightweight aluminum shell, is more malleable than expected, but that might fall short of a design flaw, according to analysts.

Overall, evaluators seem flummoxed.

"A 'bendability test' hasn’t been part of our breakability testing to date because up until this week we’ve never seen a phone thin enough to make this a potential issue," said a spokesman at SquareTrade.

SquareTrade, which provides warranties to iPhone users, said it planned more tests later on Wednesday.

Reports on the quirk first surfaced on Unbox Therapy, a gadget-review show on YouTube.

Brandwatch, a company that tracks and analyzes data from social media sites, said only a small number of people tweeted about the "bend" in the days leading up to Sept. 22. But after the release of the YouTube video, which had racked up over 6 million views by midday Wednesday, Twitter mentions of the "bend" had skyrocketed to 75,000.

Tweets are flying about the "bend in your pocket," the challenge of wearing "tight pants," and that the iPhone 6 Plus bends "with bare hands," said Brandwatch spokeswoman Dinah Alobeid.

Another key topic, she said, is a comparison with the Samsung Galaxy Note 3 phone, which has nearly 4,500 mentions.

Apple spokespeople did not immediately respond to requests for comment, but at least one rival smartphone maker jumped at the chance to weigh in.

"I would challenge you guys to bend our Passport," John Chen, Blackberry’s (BB.TO) chief executive officer, said on Wednesday at an event in Toronto to unveil its newest phone.

On Monday, Apple said it had shipped 10 million units of the iPhone 6 and 6 Plus since it began selling the phone on Friday.

Apple stock edged down 89 cents, or 0.87 percent to $101.75 on the Nasdaq on Wednesday.